Shipping & Returns
We
offer worldwide shipping on all orders.
Shipping
costs for returns and exchanges belong to the buyer.
For
local shipments, after your order is approved, the delivery may take between
2-4 business days.
International shipments usually takes between 4-7 business days.
Time is estimated in business days only – weekend, holidays,
customs clearance, etc, are not included. The client is responsible for all
custom duties and taxes. Our company is not responsible for lost packages.
After we ship your order, you will be notified with an e-mail
together with tracking number. You can track your shipment accordingly. If you
have any questions regarding the shipping of your order, please contact us
at [email protected] .
We have 14 days return policy for all of our collection within
Turkey. Unfortunately we don’t accept returns for products that are shipped to
other countries.
The information in this section is applicable for returns within
Turkey only! If you decide to return a product, you can return it 14 days
after you purchase it with the condition of making sure that the product is
unused, undamaged and is re-sellable. If you exceed this timing, the return
cannot be accepted. When we receive the returned product, you will be notified
immediately with an e-mail and the return process will start.
If you live in Turkey and you decide to return a product(s)
please make sure that package of the product(s) is not damaged and all of the
content of the package are sent back with no pieces missing. Product(s) must be
unused and undamaged. Product(s) must be complete with the original package,
including all accessories and a copy of the bill. The product(s) which is
used or damaged and not re-sellable and/or missing its original accessories
will not be accepted as a return, and it will be sent back to you with shipping
charges to your name.
We make the payment for the return 10 days after the product’s
conditions are verified as acceptable for return and the whole amount is wired
into your credit card. This timing is completely dependent on your bank and
*Fashion At Eye” has no right to interfere with the process and procedures of
your bank. In case you paid with installment options, your bank will repay in
installments as per banking procedures.
Return Adress:
FASHION AT EYE
KEMANKEŞ KARAMUSTAFAPAŞA MAH. FRANSIZ GEÇİDİ SK.
C BLOK NO:9 BEYOĞLU/İSTANBUL